Table of Contents
- Integration Flow
- Deliver Content
- Create and Deliver Content
- Supported Content Types
- Supported Files
- Set Up the Integration
- Additional Information
- Is content delivered immediately?
- Can labels be delivered?
- What is the cost for the integration?
- Will content updates in Opal be delivered if it has received final approval?
- Will delivered assets be available in the Dash Social Library?
- Can mapped social accounts, linked Opal workspaces, or Dash Social brands be changed?
- What happens if an error occurs?
Dash Social
- Integration Flow
- Deliver Content
- Create and Deliver Content
- Supported Content Types
- Supported Files
- Set Up the Integration
- Additional Information
- Is content delivered immediately?
- Can labels be delivered?
- What is the cost for the integration?
- Will content updates in Opal be delivered if it has received final approval?
- Will delivered assets be available in the Dash Social Library?
- Can mapped social accounts, linked Opal workspaces, or Dash Social brands be changed?
- What happens if an error occurs?
The Opal + Dash Social integration makes it easy to publish content easier.
Integration Flow
Opal delivers content as a draft after receiving final approval. Someone with Dash Social access will need to review delivered content before going live via publication.
Deliver Content
When content receives final approval, the following will take place:
- Content is delivered
- Copy
- Assets
- Asset copy
Create and Deliver Content
- Create content.
- Select an integrated account.
- Select a supported Content Type.
- Set the delivery time.
- Add copy and assets.
- Start workflow with at least one Approval phase.
- Approve content before the scheduled time.
After Publication
When content is published, the following will take place:
- Dash Social will provide Opal with a live URL.
Supported Content Types
- Facebook Standard
- Facebook Video
- Facebook Album
- Instagram Photo
- Instagram Video
- Instagram Carousel
- Instagram Story
- Instagram Reel
- Twitter Tweet
- Twitter Video
- Twitter Thread
- Pinterest Pin
- TikTok Video
Supported Files
All image and video asset types can be delivered.
Set Up the Integration
Contact Support or your Customer Success Manager for more details.
Additional Information
Is content delivered immediately?
Opal delivers content every two (2) minutes.
Can labels be delivered?
Labels cannot be delivered because a comparable metadata concept does not exist and the current API does not make delivery possible.
What is the cost for the integration?
Contact Support or your Customer Success Manager for more details.
Will content updates in Opal be delivered if it has received final approval?
Yes. Updates made to approved Opal content will be delivered to Dash Social if the content has not been published or deleted in Dash Social.
Will delivered assets be available in the Dash Social Library?
Yes. When Opal content is delivered to Dash Social, content's assets will be added to the Dash Social Library. If an asset from Opal already exists in the Dash Social, Dash Social will reference the existing asset to avoid duplicates.
Can mapped social accounts, linked Opal workspaces, or Dash Social brands be changed?
Yes. If you need to update mapped accounts, Opal workspaces, or Dash Social brands, reach out to Opal support via email at support@workwithopal.com or in Opal via live chat.
What happens if an error occurs?
In the event that Dash Social cannot receive content from Opal, a red warning message will appear in the Workflow & Delivery tab in Opal. If you’re unsure how to resolve the warning message, please reach out to Support. Please note that troubleshooting integration issues may require communication with Dash Social support.
