Table of Contents

Web Browsers and Security

Opal is fully accessible via the web. To offer the best possible experience, Opal uses the latest web technologies. Once you have access to Opal, it’s important to know that we take every precaution possible to ensure your data is protected. To view Opal properly, a minimum supported screen width of 1200 pixels wide is required.

Auto Logout

Your data and reputation are important to us. To protect your account, and brand content, user accounts log out automatically after 30 days. Where our our API tokens are used, their session expires after eight (8) hours, and automatically refreshes.

If you would like to reduce or extend this time, please contact your Customer Success Manager or our Support team.

Note: Use of our API will require code to auto-refresh tokens.
Important: Users are not automatically logged out of Opal on Mobile.

Web browsers

Opal supports all modern browsers including Firefox, Google Chrome, Internet Explorer, Microsoft Edge and Safari. We highly recommend using the most updated version of these browsers in order to experience Opal the way it was intended.

Opal supports the following web browsers:

  • Firefox*
  • Google Chrome*
  • Internet Explorer: Version 11+
  • Microsoft Edge*
  • Safari: Version 9+

*Opal will support previous versions of web browsers going back one year from today’s date. Use the following links to determine if your current browser version is supported.

Security

We take security very seriously. To protect your data, we have deployed a number of features to keep it safe.

  • Two-Factor Authentication
  • Password policy
  • TLS 1.2
  • SOC 2 type 2
  • EU-US Safe Harbor
  • Vulnerability Testing Monthly
  • Penetration Testing Annually

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